Éclat offers consulting services to diagnose current bottlenecks that inhibit desired results and operational efficacy. Consulting projects involve 3D approach where discovery phase is followed by tailor-made design and deployment.
More than 60 percent of change initiatives fail to achieve their intended outcome.
Humans have a natural tendency to resist change; in the absence of proper change management they either do not embrace the “new” and poorly perform or choose to stick with the status quo creating a duality in execution.
The effectiveness of any initiative depends upon both on the quality of improvement solution and the acceptance level of solution. In other words, the overall effectiveness (E) of any improvement solution is a function of both the quality of the solution (Q) and the acceptance level of the solution (A).
Effectiveness = Quality x Acceptance
While an improvement methodology focuses on the quality of an improvement solution (Q), the acceptance level of solution (A) is influenced by communication.