ECLAT İSTANBUL - Human Asset Management

CUSTOMER EXPERIENCE

Gartner points out that by 2017, 50% of consumer product investments will be on Customer Experience innovations due to hyper competition and customer empowerment.

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A futuristic organization understands that employees are critical in delivering CX and attracting and retaining the talent is key in winning the battle.

GROWTH

2016 HR Barometer study conducted by Michael Page shows that the 47% of Turkish HR leaders expect their workforce to grow over the next 12 months.

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Far from being a management cliché, people really are an organisation’s most important resource.

RETENTION

The tendency of executives is to assume that employees are motivated by money and that if they are paid well, they will stay with a company. Money is a motivator but it is not the only motivator and often it is not the strongest factor in retention.

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A successful organization need to have a well structured approach to retain high performing talents.

BRANDING

In PwC’s 18th Annual Global CEO Survey, only a third of the CEOs reported confidence in HR’s preparedness to capitalize on the transformational trends in talent management. Especially in small to medium-sized companies where HR is still regarded as administrative, many more CEOs appear to be taking a more active role when it comes to their Employer Brand

ENGAGEMENT

2016 HR Barometer study conducted by Michael Page shows that the 76% of Turkish HR leaders measure their contribution through employee engagement.

PERFORMANCE

The results of a new research from Bain & Company shows that if satisfied employees are productive at an index level of 100, then engaged employees produce at 144, nearly half again as much. But then comes the real kicker: inspired employees score 225 on this scale.

Future Objectives

We can work holistically going from HR touchpoint mapping to EVP creation, or we can support your organization with specialised services such as messaging strategies and Key Initiative Launches.

CO-Creation

Co-creation is essential in our approach. This may include survey with employees or it may be small intimate workshops with the management team.

Design

We can offer a complete creative package from positioning to expression across touch points and how that influences the employment experience and engagement. Or we can help with specific challenges to address a more targeted business requirement.

Deployment

We can offer on-site consultancy during deployment phase to ensure the ROI. The consultancy may include trainings, assessment of the team to bridge the gap for future success and to create sustainable performance.

Employee Experience

HR Audit
Internal Customer Journey Mapping
Performance Culture
Internal Communication

Re-Structuring & Turn-Around

Operational Efficiency
Creating Performance Culture
Transformation Projects

Trainings

Strategic HR Management
New Manager Orientation
Mid-Manager Development Program
Hiring Performance Booster

At Éclat, we’re passionate about enabling clients to design and deliver impeccable internal customer experience and empower their organization to overcome the leading HR challenges; “creating impact”, “engagement” and “retention”.

Human Asset Management requires a mind shift in HR domain. Each and every employee bring their own energy. Just as in nature, energy is neither created nor destroyed… If unharnessed by the organisation it will simply move to another one..

Strong brands make promises to their customers through their Value Proposition. It is critical that the key distinctive elements that differentiate a brand are mirrored in its internal behaviours as well.

Éclat way of doing business

Strong brands make promises to their customers through their Value Proposition. It is critical that the key distinctive elements that differentiate a brand are mirrored in its internal behaviours as well.

HUMAN ASSET MANAGEMENT

ÉCLAT

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Human Asset Management requires a mind shift in HR domain. Each and every employee bring their own energy. Just as in nature, energy is neither created nor destroyed… If unharnessed by the organisation it will simply move to another one..

Strong brands make promises to their customers through their Value Proposition. It is critical that the key distinctive elements that differentiate a brand are mirrored in its internal behaviours as well.

Éclat way of doing business

Strong brands make promises to their customers through their Value Proposition. It is critical that the key distinctive elements that differentiate a brand are mirrored in its internal behaviours as well.

HUMAN ASSET MANAGEMENT

ÉCLAT